System Administrators - Level 1

Job Description

Directi is a 1200+ crore group of businesses, that provide mass-market Internet products, to millions of Customers worldwide. You will be part of teams that are responsible to architect, develop and manage our large-scale, globally distributed, software solutions. These projects involve myriad technologies, diverse platforms, hard-core Networking & DNS concepts, Server load balancing and Global Server load balancing (SLB and GSLB), High Availbility (HA) clusters, IP/FC SANs, Distributed File Systems etc and are deployed across hundreds of servers, process terabytes of traffic, and serve millions of users

Responsibilities

• Installation, Configuration & Management
  • Configuration and administration of all corporate Windows and Linux systems.
  • High volume Linux/Windows Web/Mail/Database Servers setup and maintenance.
  • Monitoring & Developing better monitoring and notification policies to maximize uptime.
  • Run frequent security checks on the servers.
  • Troubleshooting complex support issues
  • Handling delegated tasks from seniors.
  • Summarising reports for L2 Sysads.
  • Ensuring automated backups.
  • Pre-deployment testing.
  • Package building and manual deployment techniques.
  • Basic log analysis, and debugging from that.
  • Log monitoring & reporting.
  • Running basic SQL queries to ensure that databases are up and tables are not locked.
• Infrastructure management
  • Monitor load averages, System Load, Uptime and suggest upgrades/fine tuning to the systems.
  • Good understanding of statistics.
• Help desk management
  • Monitor support requests & identify common problems and develop permanent solutions.
  • Monitor problem resolution response times and cut time spent on problems by finding innovative automated ways.
• Automation
  • Identifying manual/repetitive tasks and automating it.
  • Automate product installations & central systems configuration management.
• Documentation
  • Documenting processes, troubleshooting information, problems and their resolutions.
• Vendor management
  • Co-ordinate with data centers to troubleshoot network, server hardware problems.
  • Co-ordinate with ISP’s, Office infrastructure related vendors in resolving issues related to Internet connectivity, Phone lines etc.
  • Escalate problems internally to superiors as well as with vendors superiors according to the escalation charts defined.
• Research & Development
  • Evaluate software/hardware products (free/commercial) as per managements needs.
  • Prepare & present proposals with respect to systems/software infrastructure.

Requirements

Age:

• 18 to 25 yrs

Experience:

• 1 to 3 yrs

Educational Qualifications:

• Engineering degree/or Bachelors degree in Computers/Electronics.
• Excellent academics. Above 75% in graduation.
• RHCE, MCSE certifications preferable.

Detailed Requirements:

• Good System Administrator Skills
• Ability to understand and solve complex problems, and to make quick decisions
• Ability to manage 500\+ servers remotely.
• Linux server administration skills.
• Windows 2000/2003 server administration skills.
• Soft Skills
  • An avid learner.
  • Strong interest in technology.
  • Able to make decisions regarding technology
  • Understanding of strategic plan of organization
  • Understanding of organization’s mission
  • Understanding of budget process
  • Meeting facilitation skills
  • Excellent verbal and written communication skills.
  • Strong customer service and computer skills.
  • Able to manage multiple projects
  • Able to prioritize diverse tasks
• Technology
  • Strong DNS Concepts and working knowledge of Bind.
  • Strong Networking and Internet Fundamentals.
  • Knowledge of elementary IP routing and subnetting.
  • Security and Uptime freak.
  • Knowledge about protocols like HTTP, FTP, SCP, ssh, etc.
  • Basic Linux & Windows Server Administration Skills.
  • Good Linux CLI skills
  • AD & LDAP Basics
  • IIS administration and basic ASP skills.
  • Databases (PostgreSQL/MySQL/MS-SQL) and General SQL usage skills.
  • RAID, File Systems..
  • Firewalls (Iptables)
  • Apache, PHP, CGI
  • Any Postfix/Sendmail/qmail MTA’s, related antispam techniques and good knowledge of how E-Mail works.
  • Good knowledge about VI editor in Linux.
  • Regular expressions basics and one liners in sed, awk, Perl etc
  • Basic Programming and debugging skills.
  • Knowledge of make, compiling software, shell scripting, test automation frameworks, basic Perl.
  • The ability to learn more programming languages and grasp new technology quickly.